Reward actions that drive more revenue, such as account activation, app downloads, upgrades, or renewals. Track each outcome and measure program performance.
The data connections, program logic, and reward fulfillment infrastructure behind Reward for Action can be reused as a starting point for referral, loyalty, welcome offer, and ambassador programs. Each program adds its own audiences, events, journeys, relationships, rules, and experiences.
Frequently Asked Questions
Questions about Reward for Action.
Are Offer and Reward for Action the same thing?+
Yes. They are two names for the same Extole program type: a participant completes a designated action and earns a reward.
Can a program require more than one step?+
Yes. A program can reward a designated outcome and use multiple events, time windows, customer data, account status, or approval rules to determine whether it qualifies.
What is the difference between eligibility and qualification?+
Eligibility defines who can participate. Qualification determines whether the received event passes the program's quality, approval, and reward rules.
How can we send business events to Extole?+
Use APIs, SDKs, tags, webhooks, secure files, or partner integrations. The right path depends on where your customer and program data live.
What happens when someone asks where their reward is?+
Teams can trace the participant's events, attribution, qualification, approval, reward creation, fulfillment, and delivery to find where the journey stopped.
Can we build more programs after the first one?+
Yes. Reuse available events, audiences, rewards, and experiences. A new program may still need additional data, rules, reward setup, or configuration.
Extole unlocks the full potential of your offer, loyalty, and referral programs. Find out how.